Privacy Policy
Active Reload Health and Performance Terms and Conditions/Privacy Policy
Effective Date: November 1, 2024
Introduction
At Active Reload Health and Performance, we are committed to protecting the privacy of our clients, visitors, and users of our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information: When you register for our services, book appointments, or contact us, we may collect personal information, such as your name, email address, phone number, mailing address, and payment information.
1.2 Health Information: As a healthcare provider, we may collect health-related information necessary for providing chiropractic and physical therapy services, including medical history, treatment details, and other health information.
1.3 Automatically Collected Information: When you access our website, we may automatically collect certain information, including your IP address, browser type, device information, and browsing activity.
2. How We Use Your Information
We may use your information for the following purposes:
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To provide and manage our services, including scheduling and performing treatments.
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To communicate with you about your treatment, appointments, and other relevant updates.
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To improve our website, services, and client experience.
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To fulfill legal obligations and ensure the security and privacy of our clients and employees.
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For marketing purposes, with your consent, such as sending promotional emails or newsletters.
3. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties.
4. Active Reload Health and Performance respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
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Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation system.
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Data usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.
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Data Security: We protect your data with secure storage measures to prevent unauthorized access.
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Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
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MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
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Message are recurring, and message frequency varies.
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Contact Active Reload Health and Performance at 571-295-5843 or (info@activereloadhp.com) for HELP or to STOP receiving messages.
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Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP to (info@activereloadhp.com) or (517-295-5843). After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list
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You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
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Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Active Reload Health and Performance will not sell, rent, or share the collected mobile numbers
5. Security of Your Information
We take reasonable steps to safeguard your information from unauthorized access, disclosure, or misuse. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your information. If you wish to exercise these rights or have questions about your information, please contact us.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage, and improve our site. You can control cookie preferences through your browser settings, but disabling cookies may limit your use of certain features.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies when visiting.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date at the top.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Active Reload Health and Performance
Info@activereloadhp.com
571-295-5843