Terms and Conditions
Terms and Conditions of Active Reload Health and Performance
Effective Date: November 1, 2024
Introduction
Welcome to Active Reload Health and Performance. By using our website, booking appointments, or engaging in our services, you agree to these Terms and Conditions. Please read these terms carefully before accessing or using our website and services. If you do not agree to any part of these terms, you may not access our services.
- Use of Services
1.1 Eligibility: By using our services, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.2 Health Services: Active Reload Health and Performance provides chiropractic and physical therapy services. Our services are intended to aid in your health and wellness, but they are not a substitute for medical advice from a licensed physician. Always consult a healthcare professional for medical concerns.
1.3 No Guarantee of Results: While our team strives to provide effective treatments, we do not guarantee specific results. Each individual’s progress may vary based on various factors, including adherence to recommended treatment plans.
- Appointments and Cancellations
2.1 Booking: Appointments can be scheduled through our website, phone, or in person at our facility. By booking an appointment, you agree to provide accurate information for scheduling purposes.
2.2 Cancellation Policy: We require at least 24-hour notice for cancellations. Missed appointments or cancellations with less than the required notice may incur a cancellation fee as outlined in our pricing policy. This policy helps us maintain an efficient schedule and offer timely care to all clients.
- Payment and Fees
3.1 Fees: Our fees for services are listed on our website and/or provided at the time of booking. We reserve the right to change our fees at any time, but any changes will not affect services already booked and confirmed.
3.2 Payment Terms: Payment is due at the time of service unless other arrangements have been made. We accept all major credit cards, cash, check, and HAS/FSA cards.
3.3 Insurance: We are an out-of-network provider. All payment is due at time of service. If you would like to submit for out-of-network reimbursement, a superbill can be provided at your request.
- Privacy and Data Security
Your privacy is important to us. Our Privacy Policy (https://activereloadhp.com/privacy-policy) explains how we collect, use, and protect your personal information. By using our services, you agree to our privacy practices.
- Client Responsibilities
5.1 Accurate Information: You agree to provide accurate and up-to-date information for your health records, appointments, and payments.
5.2 Compliance with Treatment Plans: For best results, we recommend that you follow our prescribed treatment plans. If you choose not to follow recommended guidelines, you acknowledge that this may affect the effectiveness of your treatment.
- Limitations of Liability
To the fullest extent permitted by law, Active Reload Health and Performance and its employees shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or reliance on any information provided by us.
- Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Active Reload Health and Performance and is protected by applicable intellectual property laws. You may not use our content for any commercial purpose without our express written permission.
- Third-Party Links
Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, privacy practices, or terms of these external sites, and we encourage you to review their terms and policies.
- Changes to Terms and Conditions
We may modify these Terms and Conditions at any time, and any changes will be effective upon posting. By continuing to use our services after changes are posted, you agree to the updated terms.
- Governing Law
These Terms and Conditions are governed by the laws of Virginia. Any disputes arising from these terms or our services will be resolved in accordance with the local jurisdiction of our business location.
- Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
Active Reload Health and Performance
Info@activereloadhp.com
571-295-5843